How Does Quality Lead to Sustainability? Unveiling the Mediating Role of Organizational Learning in Green Performance
Kata Kunci:
TQM, Organizational Learning, Corporate Green PerformanceAbstrak
This study examines how Total Quality Management (TQM) practices contribute to sustainability by exploring the mediating role of Organizational Learning (OL) in enhancing Corporate Green Performance (CGP). Data were collected from 150 manufacturing companies in Indonesia through structured questionnaires and analyzed using Structural Equation Modeling (SEM). The findings demonstrate that TQM significantly influences CGP, with OL acting as a key mediator in this relationship. Specifically, TQM practices such as leadership commitment, customer focus, and continuous improvement foster a learning environment that drives sustainable practices, improving environmental performance outcomes. The study highlights the importance of integrating TQM and OL for achieving sustainability, offering a theoretical framework that connects quality management practices to green performance through enhanced learning capabilities. The results suggest that organizations investing in OL, such as knowledge-sharing platforms and employee training programs, are better positioned to implement effective green initiatives. This research contributes to the growing body of literature on the intersection of quality management and sustainability, providing actionable insights for organizations aiming to enhance both operational efficiency and environmental responsibility. Future studies are encouraged to explore longitudinal impacts and extend the research across different industries and regions for broader generalizability.
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